Effective Date: April 30, 2007
This Privacy Policy (“Policy”) describes our practices regarding the collection and use of information through our website, located at www.myspecialplace.com. We are sensitive to the need to protect the use of personal information collected on our website and employ the following practices to assure confidentiality. Our policy may be updated on occasion at which time updates will be posted on the Effective Date legend on this page.
personal information we collect online
When you make a purchase on myspecialplace.com, we ask for your name, address, phone number, email address and other personal information necessary to fulfill and track your order. For purposes of billing, you will need to provide your credit card type, number, expiration date and billing address for the card. If your order is to be shipped, we also need the name, address and phone number of the intended recipient(s).
You also may create an account through myspecialplace.com at any time by providing your email address and designating a unique access password. You do not need to create an account in order to visit our site or to place an order through myspecialplace.com. Creating an account allows you to save certain billing information so that you can track the status of your orders and set your ordering preferences. For your privacy and security, we do not store credit card or Gift Card numbers in your account. You may change saved account information at anytime. Simply go to the “My Account page, log in with your email address and password, and then click "Edit or View Your Account."
We also use “cookies” and other tracking technologies to collect non-personally identifiable information regarding you. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser. Cookies make it possible for us to recognize your browser when you visit our Site. By doing this, we can personalize your return visits and save you time during checkout. Your browser must be set to accept cookies in order for you to enjoy the benefits of being a registered user of the Site.
information collected may be used in the following ways
• Schedule deliveries of merchandise that you purchase online
• Create an online account for you at my special place.com
• Bill your credit card for your purchases
• Confirm and track your orders
• Respond to your customer service inquiries
• Provide promotional communication & other information to you, if you choose to receive them
• Offer the products you want
• Customize your shopping experience
• Improve our website design
• Conduct in-depth marketing research
• Solicit Customer Satisfaction Surveys
gift recipients
It is our policy that personal identifiable information collected from individuals you have requested to receive gifts will not be sold or rented to any third party for marketing purposes. However, gift recipients may, from time to time, receive offers from us regarding new features, new products and services and special offers we think they will find of interest.
third party service providers
Website hosting, order processing, credit card clearance, e-commerce affiliation, data analysis, emailing and other administrative services are functions we may use from third party e-commerce service companies. We do not rent, sell or exchange your name or other personally-identifiable information to third-party companies for their marketing purposes. We may share your information with others who help us analyze sales data, maintain our records, and provide other services for mypecialplace.com such as collect site navigation information. We also may share your information with companies that act on our behalf and at our direction to notify you of additional myspecialplace.com products and services. These companies may also conduct customer satisfaction surveys and manage other customer services and benefits for us. In any case, these third parties are not authorized to use your information for any reason other than to perform their contractually assigned functions. We may be required to disclose your personal information to third parties if necessary to comply with applicable laws, subpoenas or court orders.
links to and from other outside websites
There may be links to other company websites provided on the myspecialplace.com website. Unless, otherwise explicitly stated, we are not responsible for the privacy practices of or the content of such websites, including such sites’ use of any information transmitted when site visitors click through to those sites. We encourage you to become familiar with the privacy practices of those sites.
privacy protection
All databases are protected with technical and procedural processes and we restrict access to your information by unauthorized persons. All information transmitted through myspecialplace.com is stored on a secure server maintained by our web hosting vendor. We cannot guarantee the security of any server that stores our data and/or the means by which information is transmitted between your computer and our server to be 100% secure. You provide all such information at your own risk.
updating your personal information
If you have established an account with myspecialplace.com, go to the “My Account’ page, login with your email address and password, click on “Edit” or “View Your Account” and edit or delete information you want to change. If you have not established an account with myspecialplace.com, click here and click the “Create New Account” button.
contact
If you have any questions regarding data collection and usage practices of this site or dealings with this site, or if you wish to report a violation of this Policy, please contact:
mail
MySpecialPlace
14521 Eureka Rd.
Southgate, MI 48195-2064
USA
email
Email Customer Service at info@myspecialplace.com
phone
1-888-901-7555 |